Hosted Voice – The Future of Business Telephony

June 18, 2015
Editorial Staff

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Editorial Staff

The age-old business requirement of accepting and making phone calls has uncovered a new solution: Hosted Voice. Similar to what we’re seeing with moving business productivity applications to the cloud, many organizations are looking to offload their on-premise phone system to a hosted service provider. Whether we’re talking Voice over Internet Protocol (VoIP) or internet telephony, the idea is simple: to avoid the massive upfront investment in traditional phone equipment and management system in favor of leveraging the services from a hosted provider.

Below are the top 10 reasons you should replace your on-premise PBX with Hosted VoIP:

1)  Your Number Moves with You

Unlike traditional numbers, you can take your number with you, down the road, to another town, or even another country as the system is not dependent upon your geographic location.  So whether you are relocating or just on the road for business you can still be reached on the same number and return calls like you are sitting in your office.

 

2)  Reduce Move, Addition, and Change Costs

It quickly becomes expense every time your company moves, adds, or changes a conventional telephone connection. With VoIP, your network configuration is software programmable, and its voice signals are carried over your business LAN so you can administer the changes yourself.

3)  Instant Communication and Collaboration

VoIP improves productivity and the ability to collaborate remotely by creating direct links between teleworkers and office-based workers with the click of a mouse – a “workplace without borders.”

4)  Respond More Quickly to Customers

With a Hosted VoIP system, companies can improve customer communication by providing them with VoIP telephones that allow them to contact your sales and service departments directly, for free.

5)  A New State of the Art VoIP Phone System

Hosted VoIP provides business customers with a leading edge phone system without the associated capital cost. From day one, you will have a system that delivers all the current features plus the latest upgrades as they become available.

6)  Hosted VoIP Is Future Proof

Hosted PBX is “future proof.” Service Providers roll out the latest features as soon as they’re introduced, so you won’t have to worry about another large capital equipment upgrade a few years down the road.

7)  Pay As You Grow

With Hosted VoIP, there is no penalty to start small and then add “seats” to the system as you grow, as you only pay for the seats you need on a monthly basis.

8)  Reduce Trunk Lines

Renting trunk lines from carriers isn’t a small change for most organizations that rely on voice for both internal communications and customer interaction. Trunk line rental is a significant part of monthly overhead cost, so why not reduce this outlay wherever and whenever possible?

9)  Reduce Call Costs

While saving on calls is no longer the primary driver for adopting VoIP, it can be a prime factor for organizations that have multiple offices requiring frequent voice communication, so not having to pay for that communication can significantly reduce an organization’s operational budget.

10)  Seamless Teleworker Connectivity

A Hosted VoIP system makes it easy to integrate teleworkers into the business telephone system through their own broadband connections. In addition, your customers will be able to reach your teleworkers through your corporate switchboard, regardless of where the worker is physically located.

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