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From Curiosity to Reality – “Prototype” Your Unified Communications Strategy with ProtoSkype

Thought-Leadership by John De Los Reyes
on March 14, 2017

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With nearly every modern business doing away with those archaic relics formerly known as “desk phones”, many organizations nevertheless neglect the complexity of evaluating a proper Skype for Business deployment for their Unified Communications (UC) strategy. But in order to avoid the dreadful delay in their cross-country or global calls, IT should first run a test environment to ensure their go-live UC set-up is a seamless experience for end users.

Envisioning your Unified Communications strategy with ProtoSkype

Evaluating your Skype for Business rollout includes the end-to-end assessment of your applications, contact centers, IVR, and more. Ideally, this should be done in a self-contained and fully functioning proof-of-concept (POC) environment or pilot for Cloud PBX that provides the full capabilities of Skype for Business without impacting existing workloads in order to make informed decisions around UC.1

But many POC’s fail due to lack of resources or just the lack of time to implement. As part of SoftwareONE’s SkypeSimple UC solution offering, ProtoSkype enables IT teams to test the UC applications separately from the corporate network to ensure the final deployment doesn’t disrupt any existing processes, while still achieving the complete Skype for Business experience. The SoftwareONE “white-glove” approach will give you the confidence needed to validate the next destination on the roadmap and guide you through processes of change management, education, design and continued support by covering three stages to ensure unreserved adoption of Skype for Business into your own environment.

Unified Communications Advisory

  • Envision how your strategies will benefit from the solution
  • Determine network readiness to pave the way for a smooth transition
  • Design the solution to tailor it to your needs and objectives.
  • Create an adoption plan for your end users

UC Solution Delivery

  • Seamless integration for business as usual
  • Enable users at scale for increased consumption of the technology
  • Train and enable the users

On-going, Dedicated Support

  • Support the solution for ideal operation and assurance all Skype for Business benefits are realized
  • Proactively monitor the solution to ensure optimal usage increases
  • Manage daily operations as you focus on your business
  • Regular engagements with a SoftwareONE Customer Success Manager

 Join our upcoming webinar on Thursday, March 23rd at 1:00pm CST to learn more about our Skype for Business streamlined solution deployment

ProtoSkype is a quick-start UC journey that accelerates time to decision for Skype for Business with a ready built POC or pilot as an extension of your network or Office 365 Tenant.

SkypeSimple is SoftwareONE's privately managed offering of Microsoft's Cloud PBX. SkypeSimple is for clients who have requirements outside of Cloud PBX country coverage, Contact Center, IVR, device strategy, room systems, custom dev apps and much more hosted and managed by SoftwareONE's global team.

The Presenters – SoftwareONE’s Skype for Business  presenters:

Carol Eastman, Skype for Business Global Practice Lead and John De Los Reyes, SkypeSimple Practice Lead, will be the joint featured speakers, sharing the delivery methodology behind Microsoft's Skype Operations Framework, as well as SoftwareONE client success stories. As one of the premier Skype for Business partners, SoftwareONE is positioned as a global leader who offers hybrid integration to existing PBXs, replacement for existing conferencing applications, complete voice migrations, and contact centers.

So click the banner below to join our upcoming webinar and learn about how our SkypeSimple team consults, deploys, and manages Skype for Business for companies of all sizes. Our Customer Success Managers ensure an end-user experience that drives optimal consumption of UC under the guidance of Carol Eastman. Participate in an hour of education, thought leadership and shared knowledge about the journey to Skype for Business.

 

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Topics: End User Computing

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