As we wrap up our time at this year’s Gartner IT Financial, Procurement & Asset Management Summit this past week we reflect on the overall state of SAM, how it is evolving, and current conversations we are having with our customers.
There were over 600 attendees at the event, and SoftwareONE had conversations or touchpoints with many of those in attendance – either through our booth presence, or the two different speaking slots with Kevin Hooton from SoftwareONE and our partner, Flexera’s Mark Buckentin.
Victoria Barber (see photo above), Research Director at Gartner, specializes in IT asset management governance, software asset management governance, policy, process, best practices, organization, and staffing, as well as software audits. She spoke at three different sessions during the conference, including, “When and How to Outsource Software Asset Management,” “Taking a Risk Based Approach to IT Asset Management,” and “Ask the Analyst: Maximizing the Value of Your Software Asset Management Practice.” In this particular slide, from her talk on outsourcing, she spoke to the key role that service providers can play and how they can be used with in conjunction to, or instead of, tools.
Some of the key themes we spoke to customers about centered on our PyraCloud platform and contract management functionality, as well as our SAM services – specifically tools and diagnostic services that we offer.
Kevin Hooton, Software Asset Management (SAM) Practice Lead for North America, also put SAM in today’s context – who doesn’t love an emoji? Clearly we still have a ways to go in terms of SAM maturity for most organizations but there are quite a few areas that are working well, including: C-level attention (made even more clear by the level of attendee at this conference), Return on Investment (ROI) in terms of SAM, Discovery, Cloud Purchasing, Open APIs and Audit Gainshare.
Kevin also touched on his recent research in regards to both the “Innovation of SAM – Past, Present and Future” and “Innovative SAM Approaches to Accelerating Business Value.” Both sessions had excellent attendance and represents how SAM has penetrated the C-suite in terms of concern, overall IT strategy and future initiatives.
We look forward to next year’s event and having further conversations with our customers and partners regarding the state of SAM. Visit us at softwareone.com.